Shipping Policy
Last updated: July 2026
Delivery Zones
We currently ship to Switzerland and European Union member countries. Other destinations may be available — please check when placing your order.
Processing Times
Your orders are prepared and shipped from Switzerland within 1 to 3 business days after payment confirmation (excluding weekends and Swiss public holidays).
Estimated Delivery Times
| Destination | Estimated Time |
|---|---|
| Switzerland | 2 to 4 business days |
| France, Germany, Belgium | 5 to 10 business days |
| Other EU countries | 7 to 10 business days |
These times are indicative. Delays may occur due to customs checks, weather conditions, or periods of high postal activity.
Shipping Costs
| Order Amount | Shipping Costs |
|---|---|
| CHF 80 and over | Free |
| Less than CHF 80 | CHF 8.90 |
Additional charges may apply for certain remote destinations.
Customs and Taxes (EU Customers)
Orders shipped from Switzerland to the EU may be subject to customs duties and import taxes according to the legislation of the recipient country. These fees are the responsibility of the recipient and are not included in our prices. We recommend that you check with your country's customs authorities before ordering.
Order Tracking
A tracking number will be sent to you by email once your package has been dispatched.
Delivery Issue
In case of a damaged, lost, or undelivered package, please contact us at contact@mikanut.com within 5 business days of the estimated delivery date.